At FS Bookkeeping Services, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share and protect your personal data when you visit our website, use our services, or interact with us in any other way.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other applicable data protection laws in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By using our website or providing us with your personal data, you agree to the terms of this Privacy Policy.

FS Bookkeeping Services is a professional bookkeeping service provider based in the United Kingdom. For the purposes of data protection law, we are the ‘data controller’ of the personal information we collect and process about you.

Our contact details are as follows:

· Email: info@fsbookkeepingservices.co.uk

· Phone: 07905 567846

We may collect and process the following types of personal data:

· Identity Data: Name, title, date of birth, gender.

· Contact Data: Address, email address, phone number.

· Financial Data: Bank account details, payment information.

· Business Data: Business name, registration numbers, tax information.

· Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, platform, and other technology on the devices you use to access our website.

· Usage Data: Information about how you use our website, products and services.

· Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

· Any other information you voluntarily provide to us, for example through contact forms or email correspondence.

We use different methods to collect personal data from and about you including:

· Direct interactions: You may give us your personal data by filling in forms, contacting us by phone, email, post or otherwise.

· Automated technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns using cookies, server logs and similar technologies.

· Third parties: We may receive personal data about you from various third parties such as analytics providers or business partners.

We will only use your personal data where the law allows us to. The most common uses of your data include:

• To provide and deliver our bookkeeping services to you.
• To manage our relationship with you, including communicating with you and responding to your enquiries.
• To process payments, invoices, and other financial transactions.
• To comply with legal, regulatory and tax obligations.
• To improve our website, services, and customer experience.
• To send you updates, newsletters, or marketing communications if you have opted-in to receive them.
• To ensure the security of our website and services.
• To detect, prevent, and address fraud or other illegal activities.

Under the UK GDPR, we must have a lawful basis for processing your personal data. The legal bases we rely on include:

• Contractual necessity: Processing your data to fulfil a contract with you or to take steps at your request before entering into a contract.
• Legal obligation: Processing your data where we are required to comply with a legal or regulatory obligation.
• Legitimate interests: Processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Consent: Where you have given us clear consent to process your personal data for a specific purpose (such as for direct marketing).

We may share your personal data with the following:

• Service providers who assist us in providing our website or services (IT, payment processing, professional advisers, etc.).
• Regulatory authorities, law enforcement agencies, or other parties where required by law.
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

All personal data is stored and processed within the United Kingdom or the European Economic Area (EEA) wherever possible. If we need to transfer data outside the UK or EEA, we will ensure that adequate safeguards are in place in accordance with data protection legislation.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your data to only those employees, agents, contractors and other third parties who need to know it for business purposes. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we will retain your data for a period of 6 years after the end of our business relationship, unless a longer period is required by law.

Under data protection law, you have rights including:

• The right to access – you have the right to ask us for copies of your personal information.
• The right to rectification – you have the right to ask us to correct personal information you think is inaccurate or incomplete.
• The right to erasure – you have the right to ask us to erase your personal information in certain circumstances.
• The right to restriction of processing – you have the right to ask us to restrict the processing of your information in certain circumstances.
• The right to object to processing – you have the right to object to the processing of your personal data in certain circumstances.
• The right to data portability – you have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
• The right to withdraw consent – where we are relying on consent to process your personal data, you have the right to withdraw that consent at any time.

If you wish to exercise any of these rights, please contact us using the details provided above. We may request specific information from you to help us confirm your identity.

Our website uses cookies and similar technologies to improve your browsing experience, analyse website usage, and assist in our marketing efforts. Cookies are small files placed on your device to collect standard internet log information and visitor behaviour data.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

For more detailed information about the cookies we use, please refer to our Cookie Policy.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Our services are not intended for children under the age of 16. We do not knowingly collect data relating to children. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us to request deletion.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We encourage you to review this policy periodically for the latest information on our privacy practices. Any changes will be posted on this page and, where appropriate, notified to you by email.

If you have any questions about this Privacy Policy, the data we hold about you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us:

· Email: info@fsbookkeepingservices.co.uk

· Phone: 07905 567846

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO):

· Website: www.ico.org.uk

· Telephone: 0303 123 1113

· Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF